Course Description
This course is designed to acquaint students to the various forms of written and oral communication skills. Students are expected to maximise their personal business communication skills, necessary both within the organisation and for communication with external audiences. They will develop public speaking skills (speaking to a group of people in a structured, deliberate manner intended to inform, influence or entertain the listeners). Students will also develop their communication skills in writing clear, concise, complete and correct business correspondence. Moreover, they will develop an understanding and compose a variety of business communication, including memorandums and formal reports. The course also looks at how new technologies are changing the way people in business communicate.
Required Textbook
Roebuck, D.B. (2006). Improving Business Communication Skills. Fourth Edition. Pearson Prentice Hall.
