exercise 3

According to the writer to resolve miscommunication problems at the workplace you must choose your battles, be open and clear and be proactive. For the first you must avoid battles that dont involve you on your responsibilities. You also be specific about the reason you are fighting this particular battle. So is better to try and limit the complaints and resolve your conflicts one issue at a time. For the second that say that you must be open and clear is mean that you must be open about the issue and listen different opinions about that. Is good idea and make sure that you hearing what you think you are hearing. Final be proactive is one of the 3 advices that writer involves. Is better face to face contact because you understand more the person's reactions and expressions and you know if the person say lies.

In my opinion to avoid communication problems at work you must be specific with the person that you contact and to be co-operate with all.These i think are help you to understand the things better.